Privacy PolicyEffective Date: March 17, 2025

Quest Labs SPC ("Company," "we," "our," or "us") operates 3DStoryteller ("Service"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service. By using 3DStoryteller, you consent to the practices described in this policy.

Information We Collect

We collect the following types of data:

  • Account Information – When you create an account, we collect your name, email address, and other details required for registration.

  • User Content – Stories, assets, and any other content you create or upload within the Service.

  • Usage Data – Information about how you interact with 3DStoryteller, including device type, IP address, and engagement metrics.

  • Payment Information – If you purchase a subscription or other paid services, transactions are processed by third-party payment providers (e.g., Apple, Stripe). We do not store payment details.

How We Use Your Information

We use collected data to:

  • Provide, maintain, and improve the Service.

  • Customize user experience and develop new features.

  • Process transactions and manage subscriptions.

  • Respond to customer support requests.

  • Monitor security and prevent fraud or abuse.

  • Analyze usage trends to enhance platform performance.

Data Sharing & Third Parties

We do not sell personal data or share it for advertising purposes. However, we may share information with:

  • Service Providers – Third-party platforms that support our operations (e.g., cloud storage, analytics, payment processors).

  • Legal Compliance – If required by law, regulation, or to protect our rights and users.

  • Business Transfers – In case of a merger, acquisition, or company restructuring.

Data Storage & Security

Your data is stored on secure cloud infrastructure with industry-standard encryption. We implement measures to protect against unauthorized access, data loss, and breaches. However, no system is 100% secure. Users should maintain backups of important content.

User Rights & Data Control

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Request a copy of your data.

To exercise these rights, contact us at hello@quest-labs.org.

Cookies & Tracking Technologies

We use cookies and analytics tools to understand usage trends and improve the Service.

Users can adjust browser settings to manage cookies, though this may impact functionality.

Minimum Age Requirement

3DStoryteller is not intended for users under 13 years old (or as required by local law).

We do not knowingly collect data from children without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service after changes constitutes acceptance. Users will be notified of significant updates.

Contact Information

For questions or data requests, contact hello@quest-labs.org.

By using 3DStoryteller, you acknowledge that you have read, understood, and agreed to this Privacy Policy.